Orders are prepared 1 to 10 days after payment, and delivery takes 1 to 10 days after that, depending on where you live.

You have a question about:

Shipping conditions and delays: click here

A technical problem on the website (log-in, password, ...): click here

A mistake on your address: click here

A problem on an order you have received: click here 

A follow-up on an order that has not yet been shipped (after over two weeks): click here

A follow-up on an order in transit: click here

A cost estimate: click here